Types Of Information We Collect
The following provides examples of the type of information that we collect from you and how we use that information:
|Context||Types of Data||Primary Purpose for Collection and Use of Data|
|Account Information||We collect your name and contact information when you have an account. We also collect information relating to the actions that you perform while logged into your account.||We have a legitimate interest in providing account relating functionalities to our users. Accounts are used to save your preferences and transaction history.|
|Customer Information||We collect the name, and contact information, of our customers and their employees with whom we may interact.||We have a legitimate interest in contacting our customers and communicating with them concerning normal business administration such as projects, services, and billing.|
|Box.com Account Information and Content||We connect to your Box.com account, and take a snapshot of the documents (ingest the content) stored in your account. Your Box.com account password is not accessible to us. You can disable our access to your Box.com account anytime by removing your Box.com account from our application. All your Box.com content will be deleted from our servers when you remove your Box.com account from our application.||You authorize us to access your Box.com account through Box OAUTH API. We ingest the content of the documents in your Box.com account to provide you with our Services (for example, answer your questions regarding information stored in your documents). Access to our Services related to the documents is given only to the owner of the document, but it may also be shared with other Users based on the sharing permission provided in your Box account.|
|Gmail Account Information and Content||We connect to your Gmail account and collect your email data (message headers, body, subject, attachments and profile information). Your Gmail account password is not accessible to us. You can disable our access to your Gmail account anytime by removing your Gmail account from our application. All your email data and profile information will be deleted from our servers when you remove your Gmail account from our application.||You authorize us to access your Gmail account through Google OAUTH API. We ingest the content of your email data to provide you with our Services (for example, answer your questions regarding your emails). Access to our Services related to email data is given only to the owner of the Gmail account.|
|Device information||We collect information about your computer, phone, tablet, or other devices you use to access our Services. This device information includes your connection type and settings when you use our Services.||We have a legitimate interest in knowing your device in order to communicate with it securely and efficiently. We use industry-standard technical and organizational measures to secure your device information.|
|Event logs||All events related to the use of our Services including access, record, share, edit and delete events are saved in the form of logs.||These event logs serve as an important mechanism to monitor the security of our Services, and alert us in the event of any unauthorized intrusion. We use this data to track the date, time and location of a breach and isolate the cause, as well as take immediate steps to remedy the breach.|
|Cookies and Third Party Tracking||We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.||We have a legitimate interest in engaging in behavior-based advertising.|
|Demographic Information||We collect personal information, such as your age or location.||We have a legitimate interest in understanding our users and providing tailored services.|
|Distance Information||When you use one of our services we collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location and your distance from our Sales Team members.||We have a legitimate interest in understanding our users and providing tailored services. In some contexts our use is also based upon your consent to provide us with geo location information.|
|Email Interconnectivity||If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.||We have a legitimate interest in understanding how you interact with our communications to you.|
|Employment||If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your Social Security Number. Providing this information is required for employment.||We use information about current employees to perform our contract of employment, or the anticipation of a contract of employment with you. In some contexts, we are also required by law to collect information about our employees. We also have a legitimate interest in using your information to have efficient staffing and work force operations.|
|Feedback/Support||If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.||We have a legitimate interest in receiving, and acting upon, your feedback or issues.|
|Mailing List||When you sign up for one of our mailing lists we collect your email address or postal address.||We have a legitimate interest in sharing information about our products or services.|
|Mobile Devices||We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.||We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.|
|Sweepstakes or contests||When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected.||We have a legitimate interest in operating the sweepstakes. In some contexts we are also required by law to collect information about those that enter into our sweepstakes, and we have a legitimate interest in complying with those laws.|
|Website interactions||We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms.||We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find|
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
Use And Processing Of Information
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.
Sharing Of Information
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
You can make the following choices regarding your personal information:
Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with “NO SNAIL MAIL” in the subject line along with your name, address, and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
Access To Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.
Changes To Your Personal Information. . We rely on you to update and correct your personal information. Note that we may keep historical information in our backup files as permitted by law. If our website or product does not permit you to update or correct certain information contact us at the address described below.
Deletion Of Your Personal Information. Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address described below. In addition, we may keep your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.
Revocation Of Consent. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.
Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
California Residents. California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing. If you are a California resident and would like a copy of such notice, please submit a written request to us using the information on our “Contact Us” page. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
You are responsible for maintaining the security of your accounts and devices, and you are responsible for any access to or use of your account by someone else that has obtained access, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your account.
Transmission Of Information To Other Countries
As a company that operates in multiple countries we transmit information across borders. As a result your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country. Nonetheless, where possible we take steps to treat personal information using the same privacy principles that apply pursuant to the law of the country in which we first received your information. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States. If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us using the information on our “Contact Us” page.